Frequently Asked Questions

The Find Vision Providers plan isn't insurance. The Vision Benefits plan provides peace of mind for members with savings on vision needs. We partenered with Outlook Vision Services to help our members keep out-of-pocket costs to a minimum.

The Vision Benefits program, partnered with Outlook Vision Services, includes average discounts from 10% to 50% off their purchase. Discounts are also available on eye exams, and vision correction surgery in selected areas, where approved. The member pays for the services as the time of purchase.

Yes. Savings savings plans like Vision Benefits can be a cost-effective option, especially if you don't have traditional insurance or need services insurance typically doesn't cover. Dental, Vision, and Hearing savings plan members report saving an average of 50% on their dental check-up, hearing-aid replacements, or picking up new prescription eye-glasses. Add the plans' unique advantages (no annual spending limits, no deductibles and no waiting periods after enrollment) and they're a great way to reduce out-of-pocket cost to a minimum.

The entire immediate family (family dependents) is covered by one single membership card that is issued to the member.

No. With Vision Benefits you receive a discount from the provider at the time of purchase. However, Vision Benefits may be combined with some insured plans that reimburse the employee for their eyewear purchase. Use the Vision Benefits membership card and then file a claim for the remaining balance. Please check with your insurance and/or employer for eligibility and benefits.

Discounts are provided at the time of purchase. Members pay only the discounted amount directly to provider. Average discounts of 10% to 50% are provided on frames, lenses and all optional items. The average savings is $72.00 per pair of single vision glasses. You may see discounts of over $100.00 on multi-focal lenses and frames.

Vision Benefits, partnered with Outlook Vision Services, has over 11,500 optical providers. Many, but not all, provide 5% to 50% off eye examinations. These providers are in selected areas only, where approved.

Outlook Services maintains a provider network of over 10,500 locations in all 50 states and Puerto Rico. Approximately 86% of the U.S. population lives within a 15-mile radius of an Outlook provider. You may call a customer service representative at the toll free 855-428-7411 to obtain a list of providers in your area or check this website under “Find a Provider”.

There is no limit on the number of purchases a member can make.

Yes, Vision Benefits, partnered with Outlook Vision, has selected providers discounting the laser/lasik surgery. Call the customer representative to obtain more information on locations and discounts being offered in your area.

No referral is required. Members and all family dependents may use the Outlook provider network as often as they like, either seeing a provider they had previously visited or a new provider.

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